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Insights & Ideas

Practical AI advice for business leaders. No hype, just grounded thinking.

AI just came for design

Anthropic just launched Claude Design yesterday. Before I say what I think about the tool, I want to tell you about a story I read earlier in the week from BEFORE the launch. The story came from a designer called Nurkhon, writing on Substack. A product manager walked into a meeting, typed one sentence into […]

Building an AI Knowledge Base That Actually Works

Labs Learning - April 2026 This is Part 2 of a two-part series on building AI knowledge bases. Read Part 1: Your AI Knowledge Base Is Only as Good as What You Feed It In the last post, I talked about the data quality problem: how 87% of my AI knowledge base turned out to […]

Your AI Knowledge Base Is Only as Good as What You Feed It

Labs Learning - April 2026 This is Part 1 of a two-part series on building AI knowledge bases. Read Part 2: Building an AI Knowledge Base That Actually Works There's a type of AI system that's becoming increasingly popular in businesses of all sizes. It's called RAG - retrieval-augmented generation - and the basic idea […]

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Insights & Ideas

AI just came for design

Building an AI Knowledge Base That Actually Works

Your AI Knowledge Base Is Only as Good as What You Feed It

Reducing AI Risk with Simple Rules

Building a Live Speech to Text AI

Year of the Harness

Labs: Building a Production-Ready AI Project Manager in 12 Hours

The Math Behind AI's Environmental Impact

AI Doesn't Care

Why "95% of AI Pilots Fail" Is the Wrong Lesson

Is your business AI ready?