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Practical AI advice for business leaders. No hype, just grounded thinking.

Building an AI Knowledge Base That Actually Works

Labs Learning - April 2026 This is Part 2 of a two-part series on building AI knowledge bases. Read Part 1: Your AI Knowledge Base Is Only as Good as What You Feed It In the last post, I talked about the data quality problem: how 87% of my AI knowledge base turned out to […]

Your AI Knowledge Base Is Only as Good as What You Feed It

Labs Learning - April 2026 This is Part 1 of a two-part series on building AI knowledge bases. Read Part 2: Building an AI Knowledge Base That Actually Works There's a type of AI system that's becoming increasingly popular in businesses of all sizes. It's called RAG - retrieval-augmented generation - and the basic idea […]

Building a Live Speech to Text AI

One thing you may not know about me is that when I run workshops or live demos for organisations, I always give the organiser explicit permission - twice - to interrupt me. Here's why: I have ADHD. I have it...

Year of the Harness

If you have been paying any attention to AI over the last three years, you have probably been told - repeatedly - that what matters most is the model. Which company has the biggest 'brain'. Which benchmark...

AI Doesn't Care

Four Things AI Still Can't Do The latest AI "reasoning" models are a massive improvement. Gemini 3, ChatGPT 5.x and especially Claude Opus 4.5 - these systems are amazing. But they still have hard limits,...

Why Boring is Interesting

Boring is interesting A couple of weeks ago I published my 'Boring AI' Manifesto. I had a bit of fun with it, but I believe it's important. It's a core idea in my upcoming book, The AI Pilot Handbook. A few...

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