Know Where You Stand on AI - and Where to Go Next
What is the HumanSpark AI Maturity Model?
The HumanSpark AI Maturity Model is a framework that helps organisations move from initial AI awareness to confident, consistent use. It sets out five levels of AI integration with clear milestones and practical next steps for each one.
The Five Levels
Level 1: Awareness
Description: You're beginning to understand AI's potential but haven't implemented any AI solutions yet.
Characteristics:
- AI is a topic of discussion but not action.
- Teams attend AI seminars or workshops.
- Initial research into AI technologies.
Level 2: Experimentation
Description: You've started experimenting with AI through pilot projects or proof of concepts.
Characteristics:
- Implementation of simple AI tools (e.g., chatbots).
- AI is present in isolated projects or departments.
- Gathering data to assess AI benefits.
Level 3: Adoption
Description: AI technologies are adopted across multiple departments, improving efficiency and decision-making.
Characteristics:
- Standardisation of AI tools and platforms.
- AI integrated into daily operations.
- Increased investment in AI infrastructure and training.
Level 4: Transformation
Description: AI is central to your business strategy, reshaping how you work and the value you offer.
Characteristics:
- Data-driven decision-making is standard practice.
- AI influences product development and market approaches.
- AI is embedded in organisational culture.
Level 5: Innovation Leader
Description: You lead the industry in AI innovation, setting standards and pioneering new technologies.
Characteristics:
- Development of proprietary AI solutions.
- Active participation in AI research and development.
- Influencing industry trends and best practices.
Why use the HumanSpark AI Maturity Model?
It gives you a clear read on where you are today, what's holding you back, and what needs to happen to move up a level. You'll come away with:
- An honest assessment of your current AI integration
- The specific gaps between where you are and where you want to be
- A practical roadmap that sequences the work
- A shared vocabulary for talking about AI maturity across the team
How we can help
At HumanSpark, we work with businesses at every stage of the model. Depending on where you are:
- AI Readiness Assessment: An honest read on your current capabilities and what needs to change first.
- Customised training: Equip your team with the AI knowledge and skills they actually need.
- Strategic roadmapping: A tailored plan to advance your AI maturity.
- Pilot projects: Small, measurable AI initiatives that prove value before you scale.
- Ongoing support: Continuous guidance as the work evolves and the ground keeps shifting.
Take the next step
Want to know where your organisation sits on the maturity model? Book a Focus Call and we'll walk through it together.