automation
// ai strategy · jul 28, 2026
Give your AI permission to disagree with you
A year on from Butler and Advisor, the models have hands. Following a bad instruction well no longer costs you a paragraph, so I now ask my assistant to challenge me - with a threshold, and with evidence.
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// ai strategy · jun 21, 2026
The best AI work is boring
The AI work I trust most is the work that looks boring. There's no clever prompt, no amazing inspiration, no surprises. It does the same boring thing every time, and that is exactly why I trust it. Most people reach for AI's cleverness first and its dependability second. I strongly believe you need it the […]
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// ai strategy · jun 20, 2026
The most useful AI works when you're not watching
The most useful AI works while you're not watching - and the barrier usually isn't a cleverer model, it's permission. A plain-English guide to the Permission Ladder: how much autonomy you give an AI, the access it costs, and why onboarding it like a new hire is the right mental model.
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// ai strategy · dec 10, 2025
The Big 4 Just Validated the Future of AI-Driven Work
The Big 4 have finally caught on: AI isn't replacing people, it's helping us get smarter and faster at what matters EY released a massive 100+ page report early Dec 2025 called "The Augmented Workforce."...
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// ai strategy · oct 14, 2025
Why Talk About ROI First?
When I talk with clients about tech projects, I talk about Return On Investment (ROI) before I ever talk about the actual technology. I do this to solve a problem most engineers don't even acknowledge: we...
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// ai strategy · jun 16, 2025
If You Work Like a Robot, AI Will Replace You
We've spent a century training humans to work like machines. Just in time for machines to do the job better. The AI Replacement Story is a Lie. Here's What's Actually Happening. You're being sold a lie about...
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// ai in practice · jun 4, 2025
AI Will Keep Getting Better
Boring AI research breakthroughs will change your work (but won't make headlines) I've been reading AI research papers for months. Most cover incremental improvements that won't matter for ages. But when I...
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// ai in practice · apr 7, 2025
How to Get Started Using AI: 10 Real Ways AI Helps Me Work Smarter
The hardest part about AI isn't using it - it's knowing what to use it for. Here's my tip: don't start with AI prompts or tools - start with where your work feels stuck. That's where AI can help you today....
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// ai in practice · mar 26, 2025
AI Frustrations: Why the Hype Rarely Matches Reality
AI Frustrations: Why the Hype Rarely Matches Reality Everyone says AI is improving - but what if it's not? What if the reality is far less impressive than the headlines suggest? A university educator...
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// ai strategy · mar 10, 2025
The Future of Professional Services
Clients will soon realise they're paying for something AI can do at a fraction of the cost - what's your next move? AI is Reshaping Professional Services - Are You Ready? AI has fundamentally changed the...
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