I recently came across a heart-wrenching story shared by an employee who was brought to tears, overwhelmed with anxiety about her job security – seemingly because of AI…
Here’s her message:
“I’ve just started a new role and I’m still getting used to everything. During a video call with my manager, I was editing a document when a ‘Co-pilot’ box suddenly popped up. My manager asked me if I was using AI, and I was completely taken aback—I’m not tech-savvy at all, and I genuinely had no idea what she was talking about.I told her I wasn’t using AI and even offered to let her check my laptop, but I don’t think she believed me. After the call, I looked up what Co-pilot is, and it turns out it’s a Microsoft AI assistant.
Now, I’m worried that my manager thinks I was using AI without permission, and that I might be in trouble. I’m scared this could affect my relationship with my manager, or even jeopardize my job.”
This situation raises several important issues.
Firstly, it’s troubling that a new employee felt accused and cornered during what should have been a routine interaction. The fear and uncertainty she experienced are not only unfortunate but also avoidable.
While we can only see one side of the story through her account, it’s clear that this situation could have been handled with more empathy and reassurance from the manager.
This story underscores a critical need: we must encourage open communication and provide education about AI tools in the workplace.
Practical Steps
1. Educate Your Team About AI Tools
Begin with foundational training sessions that explain what AI tools your organization uses, how they function, and their benefits. Ensure your employees understand that these tools are designed to assist, not replace them.
2. Create Clear Guidelines for AI Usage
Establish and communicate clear policies on when and how AI tools should be used. This clarity removes uncertainty and fosters trust.
3. Open Communication Channels
Encourage your team to ask questions about AI and voice any concerns. Address these openly, without judgment, to create a supportive environment.
4. Support Mental Health
Acknowledge that the introduction of AI, like any new technology, can be stressful for some employees. Provide mental health resources and stress management training to help them navigate any anxiety.
5. Reassure Job Security
Have candid discussions with your team about the role of AI in your organization. Reinforce that these tools are there to enhance their work, not replace them (assuming that’s the case!). Make it clear that your organization values its employees and sees AI as a tool to help them succeed.
If you need assistance with implementing these strategies, I’m here to help, let’s have a conversation.
