The Three Ways of Working
Use a product, direct a tool, run a service: who does the work, and is anyone watching?
Use → Product · Direct → Tool · Run → Service
Same AI, used three different ways.
Product
Your hands on the work. Claude in the chat app.
Tool
Its hands, your eyes. Claude Code at your direction.
Service
Its hands, nobody watching. Claude Code on a schedule.
The unattended tool
A tool left running alone has a service's risks without its checks. A real service is built for your absence: checks, bounded permissions, escalation.
None of these is better than the others
Most work belongs at product and tool. Services suit narrow, high-volume, well-bounded work.
When to use Placing any piece of AI work, or deciding to move it.
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