Make / Sponsor / Escalate
Is it yours to do, yours to back, or someone else's to decide?
Make
Yours alone. Who goes first, whose hours are protected, where freed capacity goes.
Sponsor
Your backing, someone else's hands. The people who do the work design its new shape.
Escalate
Belongs to IT, compliance or the centre. Fewer of them than you think.
Escalating means asking someone specific for a decision
A named person, a specific ruling, a date, and what happens without it.
When to use When the blockers all look like somebody else's to move.
From the book, coming soon →