The Pipeline Problem
Junior work is how people become senior. Automate all of it and nobody gets there.
Junior work is where senior judgement gets built.
Automating junior admin saves money now. Strip out every first draft, every review, every small supervised mistake, and a decade later nobody has grown into the seniors you need.
Automate deliberately. Cut the pure drudgery, keep the developmental core, and the pipeline that produces your future seniors stays intact.
Cognitive Offloading is skill fade in one person. The Pipeline Problem is structural, at the level of the firm. Same shape, different level, different fix.
When to use Before automating a junior or entry-level workflow - to separate the drudgery you should remove from the developmental work you shouldn't.
From the book, coming soon →