The Pilot Charter
A one-page agreement that defines a pilot before any work begins.
1
Project name
Plain language anyone recognises.
2
Target process
Input → Transform → Output. Green Zone, RATES 8+.
3
Pilot lead
A named person, not a department.
4
Success metric
One measurable number.
5
Kill Date
The go/no-go date - six to eight weeks.
When to use Built live in the room before a pilot starts - never as homework.
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